The Flawless Inbound Story (So Far)

How a small, (proudly) Canadian consulting company became a trusted Advanced Implementation team.

How Did We Get Here?


Flawless Inbound began in 2014 in Edmonton, Alberta, Canada as a management consultancy. But as we started helping our clients, we identified something very interesting: there’s a huge challenge in the marketplace when it comes to execution on the problem of growing a company.  

This gap was no more apparent than in the sales, marketing, and service divisions of growth-hungry companies. This find prompted us to expand from management consulting by growing a nimble team capable of pulling together valuable skills and experience to execute implementations in these three divisions.  


We first became a HubSpot Partner Agency. We’ve seen the platform grow and evolve along with our company, and our talented team of HubSpot Implementation technologists have learned and grown along with it.


As our team continued to grow we moved into our new (current) office in Edmonton fully focused on Inbound Marketing. We started running webinars and in-person events teaching local business owners how to align Sales and Marketing departments, use their CRM effectively, run campaigns, and grow their businesses. 


We, along with pretty much every other company in the world, were struck by the numerous challenges of the Covid-19 pandemic. With the world of business changing, and so much uncertainty in the world we begin working from home. Despite the challenges, we turned our attention to helping businesses that were not exclusively running their processes online and began helping to implement HubSpot solutions that would allow their teams to run as effectively online as they did in the office. 


This year, we’ve returned (at least those of us in Edmonton) to the office. We launched a new website, and have turned our focus to Revenue Operations – which, as you can read above, we have already been promoting in practice, if not title, for many years. Our team is now located all across Canada and more trained in delivering success to our clients than ever before. We can’t wait to see what the future has to hold for us.  

We Believe in Betterment

Bettering ourselves, bettering our communities — and of course, bettering our businesses. 

At the heart of our operations beats our Culture Code: THRIVE. It stands for Transformation, Human and Humour, Results, Integrity, Vision, and Experience, Education, and Exposure. We combine our experience and shared vision to bring results through transformation. We keep things human and relatable and operate always with integrity.  

We Believe in Revenue Operations

Revenue operations has been a buzz word for a while now so we can’t say that we’ve been doing it by name since we began. But, we can say we have been doing in practice. Even before we were implementing HubSpot for our clients we were emphasizing the importance of department alignment for generating, tracking, and analyzing revenue.  

We believe that businesses grow when they focus on the right platforms, processes, and people for each of their sales, marketing, and service departments (and beyond) - and we know we can provide the strategy and technical implementation to help them do it.  

Let’s Get Talking! 

There’s nothing we love more than welcoming new companies to our proven methodology and getting to work on discovering all the ways we’re able to help. Well, welcoming new fabulous team members is pretty high up there too.  

If you like the sound of Flawless Inbound, use the following form to reach out to us. Whether you’re looking to us for help growing your company, or you want hop aboard and be part of that growth engine yourself, we’re always ready to find out just how great a fit we can be!