
Business Enablement and Digital Transformation for the Warehousing & Distribution Industry
When it comes to Digital Transformation strategy building and implementation for Warehousing and Distribution, you need expert partners to get the job done right. The good news: You’ve found them.
You're the Best in Your Industry. We're the Best in Ours.
E-commerce opened tremendous opportunities for businesses and changed the ways how customers behave and what they expect. They now demand fast delivery, flexible order customization, and 24/7 product availability.
Modern challenges require digital solutions like powerful reporting tools, comprehensive management tools, operations and financial planning software, and the latest in CRM and CMS. With a custom ERP and Digital Transformation solution, you can increase productivity and efficiency while reducing overall costs.
The Breakthrough Club
As Business Enablement Specialists, we are always looking for ways to connect more deeply with the people in the industry. To that end, we’ve created the Breakthrough Club – a platform to connect with others, learn from others, and help you become a better leader.
Our Enablement Plan for Warehousing & Distribution Explained
Now that you know the basics of our warehousing and distribution specific Digital Transformation solutions, let’s take a closer look at the details of each step of the journey.

Inventory Management

Inventory is the heart of your business: it’s only as good as the data you feed it and the maintenance you perform. The better your data architecture, the better the results and the stronger your database.
For a growing business, a static system (think: phone book) can’t keep up with the requirements. An ERP system like Oracle NetSuite can handle the scaling and help you and your team stay organized by providing a centralized, secure space to store and access warehouse data. These functions are critical for successful warehouse operations, especially when you manage multiple warehouses across the country or the globe. The main benefits are:
- Visible and traceable inventory
- Digital PICK-PACK-SHIP process
- Digital BIN management system

Financial Planning

Using several isolated software programs that focus on specific roles, such as keeping track of your transactions, payroll, and budget planning often leads to crucial details falling through the cracks. A single, fully integrated system is your reliable, all-in-one-place solution to get complete visibility and insights into financials, cash flow, operations, and payroll.
Oracle NetSuite’s cloud-based single platform architecture ensures real-time visibility into financial performance from a high-level perspective as well as for individual transactions. Gain additional value by implementing Period Close processes to summarize costs related to inventory activities for a given accounting period and distribute those costs to the general ledger.

Resource Planning

Ensuring the health and safety of employees has always been your top priority, but 2020 took it to a whole new level, and driving B2Bs to establish much more complex resource planning measures due to remote work, limited storage capacities, and delivery backlogs.
With all these changes in work patterns, having a cloud-based, flexible, and scalable solution is the best way to keep moving. We’re here to help you reduce dependence on resource management spreadsheets with real-time tracking of skills and availability and centralized, up-to-date, searchable resource profiles.

Customer Service

In a lean economy where a business’s overarching goal is to maximize customer value while being profitable, B2Bs have to offer more to remain competitive. Companies with better warehouse management offer customers that crucial extra in their service package.
Whether it’s the number of locations you run or the variety of products you offer, the system you use grows more intricate with every transaction. To operate it efficiently, you need a robust and scalable warehouse management tool such as NetSuite. With a single management system in place, you can answer customer service inquiries with confidence, track shipments, and easily deal with returns. We can help you build and streamline your communication with customers – the cornerstone of customer service excellence.

Analytics and Reporting

You can’t optimize what you can’t measure. That’s why it’s critical to keep track of major business processes utilizing the right metrics. Similarly, the best stats are useless if they’re not up to date.
With an ERP system, you can track inventory and receive real-time analytics on all your facilities, monitor cash flow and plan future budgets, and benefit from robust utilization reporting that includes efficiency metrics such as worked, allocated, and assigned hours.


Intensify Digital Sales & Marketing Efforts

The competition doesn’t sleep – certainly not when it comes to customer experience and convenience. E-retail accounts for around 15% of all sales worldwide and will only grow stronger in the next years. That’s why building a lasting presence in the online world is crucial for B2Bs and B2Cs alike. A solid strategy starts with enhancing online visibility, demonstrating competitive advantages, improving brand strength, and achieving firm SEO standing. HubSpot is the platform to implement all these steps in one place.
Another advantage of HubSpot are its Service and Ticketing capabilities to manage support inquiries and strengthen customer relationships.
With Us, You're in Good Hands
To leverage any platform, you’ll need a team that knows all its tricks and tips. Flawless Inbound is equipped with comprehensive knowledge about NetSuite and HubSpot, having helped 120+ B2B companies reach their digital transformation, sales, and marketing goals.
Talk to us today and let us bring your vision to life.

Simalex Manufacturing
"They have gone over and above to understand our business and our process to then help us craft our message to our customers. We look forward to a continued partnership with Flawless Inbound."
~ Patrick Whelan, Simalex Manufacturing

Levven Electronics
"We engaged them to solve a challenge we had in quick customer support and tracking and they worked with our team to develop a practical and useable workflow through HubSpot Service module that was aligned to how we do business."
~James Keirstead, Levven Electronics Ltd.

Two Small Men with Big Hearts Moving Co.
"Flawless has made meaningful impact to our brand and marketing in just a few years. Our Flawless "pod" fully understands our business processes, and feel like fully integrated members of our team. I regularly recommend Saher and his team."
~Addison Parfeniuk, Two Small Men with Big Hearts Moving Co.
Additional Resources for the Warehousing & Distribution Industry
Check out some of our blogs and webinars we think will help with business enablement for your company.
Getting Started with NetSuite: the Features You Need to Know
VISTAGE Workshop "Digital Supply Chain: The Journey to Recovery – 6 steps to get your Supply Chain on track for 2021"

NetSuite Rescue Implementation for a Wholesale Distribution Company
Mastering a substantial ERP implementation isn't a DIY project. Here's what happens when a company lacking technical expertise jumps on a Digital Transformation journey without support.

Risk Mitigation for your Digital Transformation Journey
Digital transformation can be a challenge, but knowing what risks you can face and how to deal with them is a game-changer. In this blog, we share our real-life experiences with you.

A Practical Guide to Marketing and Sales Alignment Automation for HubSpot Users
In this guide, we're looking at ten steps that will lead you to the sales and marketing alignment in the remote-work-world.