Our Flawless Team

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Meet our team

Want to learn more about any of our team members?
Go ahead and click on any photo to read their bio (make sure to read all the way to the fun facts at the end).
Liliane-2023

Liliane Y.

President / Co-Founder
Liliane-2023

Liliane Y.

President / Co-Founder

"Knowledge is very important to me. I need to know the how and why of everything — so I’m always looking things up on Google. I love being creative and having the chance to improve on internal processes, drive up our operational efficiency, and help grow the team.

I'm an entrepreneur by nature. Coming from COO Role , I specialized in financial planning and business administration and development."
Erika headshot 2022

Erika J.

Marketing Manager
Erika headshot 2022

Erika J.

Marketing Manager

"I love the opportunity to be creative and think outside of the box with every project and consider myself a creative who loves strategic planning. Having moved through different roles inside Flawless, I've had the opportunity to learn a lot about HubSpot, content, account management, strategy, solution architecture, and even technology implementation. I try to bring all of these skills and experiences to my every day work as Marketing Manager.  

Fun Fact! I'm a true-crime enthusiast, so I love a good podcast (recommendations accepted) and am always up for a great crime conspiracy theory discussion (theories on DB Cooper, anyone?). "

Antoine Tremblay

Antoine T.

Manager of Design and Development
Antoine Tremblay

Antoine T.

Manager of Design and Development

What I love about my field is the creative freedom. I like to think hard and outside the box to find scalable solutions. I’ve mastered many programming languages and know the ins and outs of Web Design & development. My job can sometimes be challenging, but I like to think that it pushes me to better myself every day.

Diana

Diana M.

Senior Account Manager
Diana

Diana M.

Senior Account Manager

"Here's what makes me want to come to work every day: hands-on HubSpot experience, helping my clients achieve their goals, and working with my wonderful team. My mantra is communicate, communicate, communicate when it comes to my clients. One thing you can count on working with me is that you will know the status of your project at all times. I am also really passionate about setting up clients for success so they feel empowered with their technology rather than overwhelmed.

The best fun fact about me is that I have double-jointed shoulders!"

Stephen

Stephen B.

CRM and Automation Consultant
Stephen

Stephen B.

CRM and Automation Consultant

I thrive on partnering with diverse people and companies, learning different business cases and how businesses use technology platforms to solve their problems. My focus is always on partnership, working with clients to become a part of their team, and making lasting connections.

An interesting fact about me is that I live on Vancouver Island that has solidified my love for diversity. Living in a rainforest, surrounded by mountains and the ocean, makes for a life of exciting new experiences. The diversity of the people, the land on which I live and explore fills me wonder and gratitude.

Andrew

Andrew W.

Software Developer
Andrew

Andrew W.

Software Developer

"My focus at Flawless Inbound is to design and implement software solutions for the company and our clients. As a full stack developer, I work with many languages and tools to develop both frontend and backend software. I love the creative process of problem solving. There are seemingly infinite ways of achieving software goals getting to design solutions is a fun and exciting experience! There is nothing more rewarding than that “Aha!” moment after achieving a hard-fought goal.

Fun fact: I recently moved to Vancouver Island. I couldn’t think of a better place to live than between the mountains and the ocean. So much to hike, so little time!"

Shaoni

Shaoni D.

Content Writer
Shaoni

Shaoni D.

Content Writer

I love to deploy storytelling as a tool to connect with audiences and empower them to take action. It's why I enjoy digging deep into my target readers' psyche, uncover their pains and perspectives, and use their own language to move them through the journey. And if when my content makes the desired difference — it's the 'writer's dopamine rush' I live for!
 

Fun Fact!

I am a huge soccer fan and have all the time to chat about the top leagues. I also love anything mystery - boardgames, books, movies - and will spend too much on Reddit trying to read about cold cases that are best left untouched.

Josh-D

Josh D.

Client Development Account Executive
Josh-D

Josh D.

Client Development Account Executive

What gets me out of bed in the morning is knowing that what I'm doing is making a positive impact. My focus is to have you think of me as a true unbiased advisor to your business and feel like I'm an extension of your team. When it comes to buying software or services, it's really all about problem solving. During our journey together, I'll help you diagnose what needs to be solved, help you solve those issues, and offer other points of consideration that you may have not thought about before. 

I'm a pretty avid traveler who's been to 35 of the 50 states in the US, and 15 countries internationally. My goal is to make it to the rest of the states in the next 10 or so years! 

Madison-R

Madison R.

Customer Success Manager
Madison-R

Madison R.

Customer Success Manager

As a Customer Service Manager (CSM) here at Flawless, I thrive on building and strengthening relationships every day using my passion for communication. With my vast experience in HubSpot, marketing, strategy, and even technology implementations, I aim to help companies find unique ways to use HubSpot to achieve great success.

A little fun fact about me: I have traveled to 56 countries, so anytime you want advice on where to go or what to see, I’m your girl!

Allie Headshot

Allie C.

Sr. Customer Success Manager
Allie Headshot

Allie C.

Sr. Customer Success Manager

Allie is a Sr. Client Success Manager and oversees customer engagement and is responsible for customer education, resource alignment, and managed service sizing. Allie’s experience is primarily based in ERP consultation, services sizing, and vendor management. My goal for all clients is to have them aligned to Hubspot with the best understanding and confidence of the offering to be able to maximize their ROI.

 Fun Fact – I own and compete horses up and down the east coast of the US!

Flawless' Commitment To Our Team

Flawless Inbound is committed to ensuring that our team members have all available opportunities to grow in their careers and their personal lives. To us, that means providing opportunities for training, education, and mentorship at work and support for personal development, goals, and health in life. A few of the ways we do that include:

  • Health Benefits
  • "Me Day" Personal Days
  • PD Days for Career Development
  • Fitness Challenges
  • Team Building Activities (We like to call it "Mandatory Fun")
  • Remote Working
  • Much More

Sound like a team you'd like to be a part of?