Empower your organization with the best CRM for business and data driven marketing tools necessary to start generating quality leads to increase organic revenue growth. Adopt conversion-focused interactive strategies from Saher Ghattas, co-founder of Flawless Inbound, an internationally-recognized inbound marketing agency, and get the tools to:
- Develop or revise lead-generating Inbound marketing plans
- Implement and optimize marketing automation for B2B businesses
- Optimize websites to convert more leads, provide better user experiences, and attract more traffic with data driven marketing.


Saher Ghattas is passionate about inbound marketing and inbound sales and has the experience to teach others how to be more successful in their B2B sales process. He will educate your audience with engaging (no-fluff) instructions featuring real-world examples, professional case studies, and striking statistics.
Saher is consistently rated highly as a speaker at Inbound & Technology conferences and frequently speaks publicly about inbound marketing processes and technology. He has consulted with Fortune 100 companies including Cisco, Global Knowledge, Vistage International, TELUS, Enbridge, and the Government of Alberta. He is a highly sought-after speaker, and a requested presenter at events hosted by BNI, Cisco, the HubSpot Inbound Conference, TEC-Canada, Bio-Alberta, Av Angels, Soulfont, and more.
Dione H.
Dione has over 15 years of progressive marketing experience in both B2B and B2C organizations. Strategic and results oriented her key skills are in project management, developing marketing strategies, brand awareness, creating integrated marketing campaigns, lead generation and social media & digital marketing.
Fascinating Facts: A born and raised Saskatchewan girl with Rider Pride. She loves the outdoors: golfing, gardening, hiking, camping, traveling. You’ll find Dione spending lots of time driving and cheering on her daughter’s sports teams. #riderpride #wineenthusiast #fastballmom
Aakriti B.
Aakriti B. is a motivated marketer with 4+ years’ experience, a Bachelor’s in Mass Media — majoring in Advertising — and a Post Graduate in Business Management. She loves data analyzing and believes in constant learning. “Geek-Alert!”
Fascinating Facts: When not drowning in books or food, Aakriti loves dancing.

Rhett McDonald comes with 15+ Years business experience. He specializes in B2B Sales, Business Development and Operations Analytics. Rhett prides himself in forging strong partnerships with a diverse corporate community inclusive of small to large businesses prepared to engage in visionary thinking and strategic operational approaches. Rhett is motivated by challenges and maximizing the revenue potential for all clients he represents.
Fascinating Facts: When Rhett is not working, he spends time with his family. Also, he participates in various sports, enjoys movies and participating in networking events.
Olivier G.C.
Olivier is a marketer with nine years of comprehensive marketing experience. Whether developing brand and market strategies or analyzing results and improving web design, he is always looking to learn and apply different skills to create innovative marketing campaigns. His experience supporting IT service providers and clients in the hospitality industry has enabled him to align his marketing expertise with a lifelong passion for technology and travel.
Fascinating Facts: When he is not mapping competition performance and finding ways to target market segments, he spends his time restoring vintage guitars and audio equipment. #reverb #artmakesus
Craig S.
Craig is a fan of the oxford comma and citing your sources – which is no surprise for someone with a BA in Anthropology and Classical Studies. After eight years in academic administration, which included program advising, policy research, and editorial support, he obtained his Diploma in Public Relations to make writing a bigger part of his career. After all, storytelling is one of the best ways for an organization to show its values in action!
Fascinating Facts: In addition to acting as the volunteer Communications Director for his community league, he races bikes up and down mountains, snaps photos, and is always planning his next trip. #ridefaster #itsbetteroutside
Amanda W.
After obtaining her degrees in both English Literature and Journalism, Amanda went on to work for several years as a television and radio producer. Shortly after, Amanda progressed to specializing in inbound marketing- related content writing, which she continues to enjoy to this day!
Fun Amanda Facts: She LOVES all things Halloween, dabbling in photography, watching movies (especially Ghostbusters), going to concerts and the (occasional) glass of wine. #halloweenforlife #iloveghostbusters #wineconnoisseur

John, brings a unique combination of analytical thinking, consultative sales, and team building skills to Flawless Inbound. John’s insatiable thirst for knowledge and seeking new experiences has lead him through a journey of three graduate degrees in 3 countries, course work in Christian theology, sales in Microbiology & software, as well as working for Tech startup’s, universities and industrial research. John’s latest accomplishment was building the partnership department for a successful tech startup, bringing in 12 new partners and a pipeline of over 700K in less than 12 months. John’s greatest strength is adaptability, leadership and integrity. His motto is to never compromise integrity for short term benefits. At Flawless Inbound John is focussed on helping B2B’s with their #InboundMarketing strategy and best practices in #B2BMarketing.
Fascinating Facts: When John is not working his priorities are his family, #ChristianTheology, prayer and training youth in #ChristianApologetics. John’s ultimate aim in life is to leave behind a legacy of faith in God, dignity for human life, integrity and hard work for his kids and everyone he comes across.
Antoine T.
Antoine is a Graphic and Web Designer/Developer with over five years of experience. He builds fully responsive websites from the ground up using the latest web design concepts. With a Digital Media & IT Diploma and a strong foundation of technical skills, he is well on his way to becoming a Full Stack Web Designer/Developer.
Fascinating Facts: Outside of work, he spends his time with family and friends – and plays too many video games.
Kulbir T.
Kulbir is a digital marketing expert with 8 years of experience in the field. She has a track record of developing audience-winning strategies that increase online revenue. With a Bachelor of Technology degree in Electronics and Communication, she’s skilled at identifying web optimization opportunities, directing social media campaigns, and pushing on-line publicity and promotions.
Fascinating Facts: When not working in the digital world, she spends her time with family and friends – and loves to travel.

Konn Lavery started working with Flawless Inbound back in 2014. He has worked in the design industry since 2010. He has been involved in projects focusing on logo and print design, website design and development, user experience and animation. He gained his skill base through the Digital Media Production program at the Edmonton Digital Arts College. Afterwards he became a core instructor at the school for a couple of years before branching off into working with other companies to broaden his skills.
#FascinatingFacts: When he is not working in the design industry, Konn Lavery’s passion lies in story telling with his novels. They range in horror, dark fantasy and thriller genres. He can be found at conventions and book signings giving live readings and discussing on panels about writing.

Shivam Mathur is a Full-Stack Developer. He has a Bachelor of Technology degree in Computer Science and Engineering. He works with individual developers, organizations and open-source communities, building products on the web using Big Data technologies, JavaScript, Node.js, PHP and Python. His role at Flawless Inbound involves keeping the websites built using python running flawlessly and integrating new features.
When he is not programming he loves to travel, cook Chinese food with Indian flavors, read books and play badminton.

Liliane comes from a business administration and financial background with 15 years’ experience in business. She is keen on making things happen and achieving results. Working in the marketing industry, especially with the Inbound Methodology, makes it the perfect environment for her to bring her best efforts forward. Liliane’s daily focus is to move Flawless Inbound, the team, and its clients a step forward towards their goals, from engaging in strategy and campaign planning to helping the Flawless team reach their full potential.
#FascinatingFacts: Liliane loves learning. When not online searching for what’s new, you will find her in the kitchen cooking a hearty meal or planning the perfect event. #tropicalbeach #lovegardening #dancetothemusic

With 20+ years of experience in B2B Sales and Marketing for mid-size to large organizations, Saher is passionate about working with Founders/CEOs/Marketing Managers to bring results that influence their top line revenue. Saher has led Sales and Marketing departments at Cisco Systems in Western Canada to help bring $200M additional revenue for the region. Bringing framework, process, and science to the Inbound Marketing methodology, he is frequently invited to speak at technology and entrepreneur startup events including Cisco Live, TEC Canada, TEC Edmonton, and the Inbound Local Conference. His main strengths include working with B2B organizations ranging from $5M-150M in revenue to build their full Inbound Marketing strategy and coaching VPs of Sales and Marketing about how to bridge the gap. Saher is committed to educating enterprises about Account Based Marketing #FlawlessABM, new trends in Inbound Marketing #InboundMarketing, and marketing best practices for B2B organizations #B2BMarketing. He is currently working on his first book “Into the mind of a CMO.”
While Saher is not working at Flawless, he is being coached by his son, Jonathan, and his daughter, Nathalie, on how to be a better father. He loves #Meditation, #Climbing, #Martialarts and holds his first degree black belt in karate.

Erika J.
After graduating with her Professional Communications degree, Erika spent time as a newspaper editor before coming to Flawless Inbound, originally as a Content Writer and currently as an Account Manager. She has experience in content strategy, project management, marketing plans, design, and more. Her goal is to combine strategic planning, excellent content, and beautiful design to help clients achieve results and stand out from the crowd.
#FascinatingFacts: When she’s not spending time browsing social media, you can find Erika cuddling with her cats, reading a good book, or hanging with friends.
#crazycatlady #noseinabook

Ryan graduated from the University of Alberta with a degree in Physics and a passion for writing. Serving several years with The Gateway newspaper, he wrote and edited everything from breaking news to movie reviews, dabbling in photography and video along the way. With further experience in a newspaper non-profit, he’s ready to create any content, tackle all sorts of problems and find the angles others miss.
Fascinating Facts: Ryan’s unable to sit still, so when not writing, he’s often setting himself a new cooking challenge or figuring out another board game. #PerfectGingerBeef #BoardGameNut

Patricia C.
Patricia brings to the team over 20 years of well-rounded marketing experience in both client and agency environments across several industries. Her skill set includes client service, campaign strategy, business development, social media and project management. Patricia is responsible for Account Manager development, customer success management, client retention, staff resource management, and account strategy.
#FascinatingFacts: With her three biggest passions, after work, being her pets, health & wellness, and personal development, you’ll find Patricia walking dogs, working out, sledding, camping, or reading. #sixpets #sushieveryday #maritimegirl
Derek P.
I am proud to say that I am the first person to be running the gauntlet of all three roles at Flawless Inbound: Creative Writer, Technical Team (Lead), and now Account Manager. I look forward to the challenges of integrating people rather than technology. I have no doubt that I will deliver new standards of excellence in this new role with my experience, education, and exposure to everything HubSpot. Bring it on — I was made for this.
#FascinatingFacts: Derek coordinates Edmonton bike polo and commutes by bike all year. He camps without a tent in the winter. #bikepolo #MyDogismyBFF #ForTheLoveofPod

Deepesh K.
After 2 years in a marketing role trying to disrupt things at a start-up, Deepesh joined Flawless Inbound as a Marketing Technology Manager. He specializes in streamlining marketing processes, developing SEO strategy, and driving up user engagement. After graduating as a process engineer, Deepesh worked in the B2B space looking into marketing needs and handling process improvements. Deepesh always desires to achieve marketing targets in a cost-effective way. His role at Flawless Inbound involves driving up client’s SEO to the next level.
Fascinating Facts: When not fixated with late night talk shows, Deepesh loves to play Hawaiian guitar. His friends say that Deepesh lives for the moments. #chess #cakelover #liveforthemoment